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“Select Make primary next to the email address you just added in order to make it your primary alias.“Get a new email address from Microsoft, and click Add alias.“Under Account aliases, select Add email.“Select Manage your sign-in email or phone number.“Sign in to the Your Info page of your Microsoft account.

“Follow these steps to add a new email address and then remove your work or school email address. You’ll change the way you sign in to your account, but you won’t lose any of your data. If you’re tired of seeing this prompt, you can rename your personal account, which means using a different email address to sign in to it. “When you try to sign in to a Microsoft app or website with an email address that is associated with two accounts, we ask you which account you want to use. Microsoft’s instructions for people using their business Office 365 email address for both Microsoft work and personal accounts I’m going to repeat the instructions from Microsoft with one adjustment that I’ll describe below. It published a page of instructions about how to rename your personal account. Microsoft is not completely blind to this problem. If you’re lucky you can do it without too much disruption by “renaming” your personal Microsoft account. My advice, then, if you’re using the same email address for both Microsoft work and personal accounts: get an email address and use it as your Microsoft personal account. Trying to use OneDrive will make you feel weak and disoriented – roughly like being dehydrated but not as much fun. When you use the same email address to log into Microsoft’s overlapping personal and business services, it is almost impossible to understand where you are in the maze.

For example, if you see your work email address when you log into your computer, it might be a personal Microsoft account as well as a business Office 365 account.

You use the same address to log into a personal Microsoft account.

Your email address logs you into your Microsoft work account.

You have a business Office 365 mailbox.

This tip is for people in small businesses in this position: There is no way to eliminate the confusion but there is a step that can make it easier to keep your place. I have read Microsoft press releases and knowledge base articles and MSDN tech notes and help files and websites and blog posts for the last few years searching in vain for clear explanations, a little consistency, some understanding that people are confused. Microsoft has never – never – explained its accounts so eloquently. It was the end of the pilgrim’s search for enlightenment. It was the map showing the way out of the maze. dense.”ĭense? My article was a model of clarity. “I read your article about personal Microsoft accounts and business Office 365 accounts,” my wife said last week. (2 – click here for an updated, shorter version of this article.)